Comments on: INTERNET PHONE SYSTEM http://www.northerncoloradovoip.com/northern-colorado-voip-products/internet-phone-system/ Your Northern Colorado, Denver and Fort Collins VoIP Supplier Sun, 06 Feb 2011 21:30:17 +0000 hourly 1 http://wordpress.org/?v=3.0 By: L. Whealon http://www.northerncoloradovoip.com/northern-colorado-voip-products/internet-phone-system/comment-page-1/#comment-1297 L. Whealon Wed, 10 Feb 2010 09:26:40 +0000 http://www.northerncoloradovoip.com/451/internet-phone-system/#comment-1297 Purchased this product when we signed up with Vonage. The system worked great for a while then suddenly the base unit quit working. Since I'm out of US and thought it would be too hard to go through customer service I purchased another of the very same system. Now after 4 months of use the very same problem has occurred. On my own I isolated the problem to the power supply since the base works using another similar power supply, at least I can still use the phone. <br /> <br />I have yet to use the customer service but overall very unreliable system. <br /> <br /> Rating: 2 / 5 Purchased this product when we signed up with Vonage. The system worked great for a while then suddenly the base unit quit working. Since I’m out of US and thought it would be too hard to go through customer service I purchased another of the very same system. Now after 4 months of use the very same problem has occurred. On my own I isolated the problem to the power supply since the base works using another similar power supply, at least I can still use the phone.

I have yet to use the customer service but overall very unreliable system.

Rating: 2 / 5

]]> By: Ben Jeppi http://www.northerncoloradovoip.com/northern-colorado-voip-products/internet-phone-system/comment-page-1/#comment-1296 Ben Jeppi Wed, 10 Feb 2010 08:35:33 +0000 http://www.northerncoloradovoip.com/451/internet-phone-system/#comment-1296 Had it for just over a year. We have had significant issues with it most of that time. Now, the battery life is about 5 minutes. That doesn't really matter though, as the microphone stopped working on it about a month ago so it's just a very expensive answering machine/caller ID now with no way to effectively take calls. <br /> <br />Buy something else. Rating: 1 / 5 Had it for just over a year. We have had significant issues with it most of that time. Now, the battery life is about 5 minutes. That doesn’t really matter though, as the microphone stopped working on it about a month ago so it’s just a very expensive answering machine/caller ID now with no way to effectively take calls.

Buy something else.
Rating: 1 / 5

]]> By: M. Ramirez http://www.northerncoloradovoip.com/northern-colorado-voip-products/internet-phone-system/comment-page-1/#comment-1295 M. Ramirez Wed, 10 Feb 2010 07:46:04 +0000 http://www.northerncoloradovoip.com/451/internet-phone-system/#comment-1295 Bought one had it for 9 months or so, unexpectedly it died, called customer service, awfull experience, almost a nightmare. They now the power adapter is faulty. Why are they still selling it? Anyway after a LOT of calls to customer service and 4 months later they shipped a power adapter replacement, back to normal again this time for only 4 months died again. Stay away from this. Rating: 1 / 5 Bought one had it for 9 months or so, unexpectedly it died, called customer service, awfull experience, almost a nightmare. They now the power adapter is faulty. Why are they still selling it? Anyway after a LOT of calls to customer service and 4 months later they shipped a power adapter replacement, back to normal again this time for only 4 months died again. Stay away from this.
Rating: 1 / 5

]]> By: Jessica L. Champion http://www.northerncoloradovoip.com/northern-colorado-voip-products/internet-phone-system/comment-page-1/#comment-1294 Jessica L. Champion Wed, 10 Feb 2010 06:56:38 +0000 http://www.northerncoloradovoip.com/451/internet-phone-system/#comment-1294 I bought this phone about a year and a half ago, and after about 8 months the base station stopped working. I called Vonage customer service and they were surprisingly helpful considering the horror stories that I have heard about them. They said the power supply was faulty, and it was a known issue, and they would ship us a new one ASAP. We received the new adapter within a few days, and we were back in business. Haven't had any problems since, but just recently the battery power has diminished significantly, but I assume they sell replacement batteries? We'll see... Rating: 3 / 5 I bought this phone about a year and a half ago, and after about 8 months the base station stopped working. I called Vonage customer service and they were surprisingly helpful considering the horror stories that I have heard about them. They said the power supply was faulty, and it was a known issue, and they would ship us a new one ASAP. We received the new adapter within a few days, and we were back in business. Haven’t had any problems since, but just recently the battery power has diminished significantly, but I assume they sell replacement batteries? We’ll see…
Rating: 3 / 5

]]> By: D. Adams http://www.northerncoloradovoip.com/northern-colorado-voip-products/internet-phone-system/comment-page-1/#comment-1293 D. Adams Wed, 10 Feb 2010 06:46:45 +0000 http://www.northerncoloradovoip.com/451/internet-phone-system/#comment-1293 I had a power supply go bad but you can't just get a power supply, you have to buy the whole system or a handset and charger (if you can find one). Now all we get is static, I'm switching to the router so I can use a real phone. It's a little disappointing because I like Vtech. Biggest issue with me is you can't get any help from Vtech because it's a Vonage product and Vonage acts like they have no idea what to do about it. I would not buy this product again. Rating: 1 / 5 I had a power supply go bad but you can’t just get a power supply, you have to buy the whole system or a handset and charger (if you can find one). Now all we get is static, I’m switching to the router so I can use a real phone. It’s a little disappointing because I like Vtech. Biggest issue with me is you can’t get any help from Vtech because it’s a Vonage product and Vonage acts like they have no idea what to do about it. I would not buy this product again.
Rating: 1 / 5

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