CISCO: HSBC Deploys CiscoaEUR(TM)s 30 Millionth IP Phone
SAN JOSE, Calif.
Oct 28, 2010
Cisco today celebrated a major milestone with the distribution of its 30 millionth Internet Protocol (IP) phone to one of the world’s largest banking and financial services institutions, HSBC.
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
As part of a standardization strategy to enable a uniform groupwide global standard, HSBC has already deployed over 100,000 Cisco(R) Unified IP Phones across 87 geographic locations.
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
HSBC is using Cisco’s Unified IP phones and Cisco Unified Communications Manager as they have found that standardization, consolidation and simplification further improves system performance, helps increase organizational agility and reduces the cost of supporting infrastructure.
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
In addition, intelligent call routing, a single directory and a standardized dial-plan foster greater employee collaboration to help HSBC develop strategies to serve its customers better.
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
By providing device identity, digital signed images, call tracing, and call recording, Cisco’s IP phones provide HSBC with enterprise-level security to keep conversations of a sensitive nature confidential, as well as providing support for various device functions and applications directly on the handsets.
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
Having begun the deployment of the Cisco Unified IP Phones over 18 months ago, HSBC is halfway through a three-year global program that will result a total installed base of 354,000 Cisco devices by the end of 2012.
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
With investments in communications and collaboration technologies such as Cisco TelePresence, Cisco Unified IP phones and Cisco WebEx, HSBC is aiming to significantly lower its carbon dioxide emissions by reduced business travel in 2012.
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
Cisco made its first Voice over IP phone call in 1997 and sold its first Cisco Unified IP Phone in 1998. In the last 13 years, Cisco Unified IP Phones have evolved beyond voice to connect people with video technology, and act as interfaces to networked applications, services and content. They are part of a new collaboration experience that is rich, integrated, mobile, and often virtualized.
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
“At a time when the economic climate demands that financial institutions have an even closer interaction with their clients, Cisco’s IP phones and other unified communications technologies have provided HSBC with a means to communicate and address the needs of our customers via reliable, innovative and cost-effective solutions,” said Gary M. Phillips, global CIO and head of Group Technology, HSBC.
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
“Cisco’s collaboration technology helps further enhance HSBC’s relationship with its customer base and ensures that we provide the best service to drive consistent and continued client satisfaction.”
Quite not the same experience between then and now. The new 9971 looks and, more importantly, SOUNDS a lot better than any other phone I have used before. And they will be EnergyWise-aware too very soon!
January 12th, 2011 at 4:31 pm
CISCO: HSBC Deploys CiscoaEUR(TM)s 30 Millionth IP Phone
SAN JOSE, Calif.
Oct 28, 2010
Cisco today celebrated a major milestone with the distribution of its 30 millionth Internet Protocol (IP) phone to one of the world’s largest banking and financial services institutions, HSBC.
January 12th, 2011 at 5:04 pm
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
As part of a standardization strategy to enable a uniform groupwide global standard, HSBC has already deployed over 100,000 Cisco(R) Unified IP Phones across 87 geographic locations.
January 12th, 2011 at 5:41 pm
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
HSBC is using Cisco’s Unified IP phones and Cisco Unified Communications Manager as they have found that standardization, consolidation and simplification further improves system performance, helps increase organizational agility and reduces the cost of supporting infrastructure.
January 12th, 2011 at 6:14 pm
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
In addition, intelligent call routing, a single directory and a standardized dial-plan foster greater employee collaboration to help HSBC develop strategies to serve its customers better.
January 12th, 2011 at 6:19 pm
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
By providing device identity, digital signed images, call tracing, and call recording, Cisco’s IP phones provide HSBC with enterprise-level security to keep conversations of a sensitive nature confidential, as well as providing support for various device functions and applications directly on the handsets.
January 12th, 2011 at 7:13 pm
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
Having begun the deployment of the Cisco Unified IP Phones over 18 months ago, HSBC is halfway through a three-year global program that will result a total installed base of 354,000 Cisco devices by the end of 2012.
January 12th, 2011 at 7:26 pm
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
With investments in communications and collaboration technologies such as Cisco TelePresence, Cisco Unified IP phones and Cisco WebEx, HSBC is aiming to significantly lower its carbon dioxide emissions by reduced business travel in 2012.
January 12th, 2011 at 8:26 pm
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
Cisco made its first Voice over IP phone call in 1997 and sold its first Cisco Unified IP Phone in 1998. In the last 13 years, Cisco Unified IP Phones have evolved beyond voice to connect people with video technology, and act as interfaces to networked applications, services and content. They are part of a new collaboration experience that is rich, integrated, mobile, and often virtualized.
January 12th, 2011 at 9:15 pm
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
“At a time when the economic climate demands that financial institutions have an even closer interaction with their clients, Cisco’s IP phones and other unified communications technologies have provided HSBC with a means to communicate and address the needs of our customers via reliable, innovative and cost-effective solutions,” said Gary M. Phillips, global CIO and head of Group Technology, HSBC.
January 12th, 2011 at 9:38 pm
CISCO Celebrates 30 Millionth IP Phone Milestone (cont.)
“Cisco’s collaboration technology helps further enhance HSBC’s relationship with its customer base and ensures that we provide the best service to drive consistent and continued client satisfaction.”
January 12th, 2011 at 9:45 pm
Quite not the same experience between then and now. The new 9971 looks and, more importantly, SOUNDS a lot better than any other phone I have used before. And they will be EnergyWise-aware too very soon!
January 12th, 2011 at 10:38 pm
Phones, more phones and more phones with color displays that cost a similar price to a netbook. Come on!
January 12th, 2011 at 11:16 pm
What a ride