This day Louie installed a new Avaya Partner for a customer out in San Diego, California. This time lapse shows only the de-install, mounting the new switch, and reconnecting to the stations. What was not shown was the programming, labeling 15 new phones out of the box, placing each phone, recording the Auto Attendant for the customer and training. The de-install/new install took approx. 9 man hours, 2 techs to complete. The install would have been completed in less time if the customer didn’t make last minute changes, which is expected, the customer gets what the customer wants. They’re always to be satisfied. For any questions or comments you may contact us at: (877) VERTEX-4 (877) 837-8394